At a glance
Hiring and listed locations describe the job, not the employer’s headquarters. Employer location has not been verified.
- Location
- Hiring in Philippines
- Work setup
- Remote
- Employment type
- Full-time
THE OPPORTUNITY
The employer listing
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About the role
- We’re looking for a detail-oriented and proactive Concierge Account Manager (from the Philippines) to support and grow
What you'll do
- our creator and studio partners. You’ll manage client relationships, optimize the platform's performance, and ensure smooth day-to-day operations on our platform.
- Manage relationships with assigned creators and studios
- Oversee platform day-to-day platform operations (metadata, scheduling, images, compliance docs)
- Develop content strategies to improve performance and revenue
- Analyze data, identify trends, and prepare performance reports
- Ensure content complies with platform guidelines
- Collaborate with internal teams to resolve issues and share best practices
What they're looking for
- Highly organized, detail-oriented, and able to multitask
- Strong analytical and decision-making skills
- Proficient in Excel or Google Sheets
- Excellent written and verbal communication skills
- Fluent in English
- Passion for creator success and collaboration is key.
Nice to have
- Experience in account management, client support, or content operations is a plus
Important requirements
- We’re looking for a detail-oriented and proactive Concierge Account Manager (from the Philippines) to support and grow our creator and studio partners.
Benefits
- Growth and development - opportunities to grow are endless, with support for your professional development;
- High level of autonomy, ownership, and accountability;
- No bureaucracy or micromanagement – we value autonomy and initiative;
- Educational programs to expand your knowledge and skills;
- Team-building activities and opportunities
- Paid holidays, vacation and sick leave.
About the company
- Why work with us?
Application notes
- Send us your resume today - we are excited to meet you! Originally posted on Himalayas
Source metadata
- Seniority: Mid-level
Other source details
- Categories: Account-Manager, Customer-Success-Manager, Content-Operations-Specialist, Creator-Success-Manager, Concierge-Account-Manager, Concierge-Manager, Concierge-Services-Manager, VIP-Account-Manager
- Job functions: Sales, Customer Service
Original description · View source
We’re looking for a detail-oriented and proactive Concierge Account Manager (from the Philippines) to support and grow our creator and studio partners.
You’ll manage client relationships, optimize the platform's performance, and ensure smooth day-to-day operations on our platform.
RESPONSIBILITIES
● Manage relationships with assigned creators and studios
● Oversee platform day-to-day platform operations (metadata, scheduling, images, compliance docs)
● Develop content strategies to improve performance and revenue
● Analyze data, identify trends, and prepare performance reports
● Ensure content complies with platform guidelines
● Collaborate with internal teams to resolve issues and share best practices
REQUIREMENTS
● Highly organized, detail-oriented, and able to multitask
● Strong analytical and decision-making skills
● Proficient in Excel or Google Sheets
● Excellent written and verbal communication skills
● Fluent in English
● Experience in account management, client support, or content operations is a plus
● Passion for creator success and collaboration is key.
Why work with us?
● Growth and development - opportunities to grow are endless, with support for your professional development;
● High level of autonomy, ownership, and accountability;
● No bureaucracy or micromanagement – we value autonomy and initiative;
● Educational programs to expand your knowledge and skills;
● Team-building activities and opportunities
● Paid holidays, vacation and sick leave.
● Send us your resume today - we are excited to meet you! Originally posted on Himalayas
Employment type: Full Time
Seniority: Mid-level
Categories: Account-Manager, Customer-Success-Manager, Content-Operations-Specialist, Creator-Success-Manager, Concierge-Account-Manager, Concierge-Manager, Concierge-Services-Manager, VIP-Account-Manager
Job functions: Sales, Customer Service
Timezone restrictions: 8