At a glance
Hiring and listed locations describe the job, not the employer’s headquarters. Employer location has not been verified.
- Location
- Hiring in Philippines
- Work setup
- Remote
- Employment type
- Part-time
THE OPPORTUNITY
The employer listing
✨ VeeAys Quick Read
We've organized this employer's listing to make it easier to scan. Important requirements and details come from the original job posting.
Structured details above and employer wording below are shown separately; any differences are left visible.
About the role
- ModSquad is looking for tech support agents to provide top notch service to our customers! We are looking for a top notch T1 and Advanced Technical Support agent with a lot tech savvy to provide assistance on a developer' platform.
What they're looking for
- Very strong attention to detail
- Technical Customer Support experience
- Knowledge of digital marketplace platforms
- Salesforce experience (or other CRMs)
- Ability to gather and analyze technical data
- Foundational understanding of scripting or programming concepts
- Professional English fluency
Nice to have
- Looking for those who have robust knowledge of game engines; game development is a strong bonus
- Familiarity with quality assurance processes and testing methodologies relevant to game development and digital content; 3D digital asset moderation a very strong bonus
- Being a gamer or possessing a deep understanding of the gaming industry is a significant advantage for this role.
Important requirements
- This is a 24/7 project seeking at least 20 hours of availability weekly.
- System Specs Required (Very important - we'll only consider candidates who meet these minimum specs):
- i7 Quad Core 3.0 GHz or higher
- 32 GB RAM
- Nvidia 3080 or higher (or equivalent)
- Internet speed of at least 100 down and upload 20 minimum
- Stable power connection
About the company
- We Could Use Someone Like You in Our Crew. ModSquad is looking for tech support agents to provide top notch service to our customers!
- We Could Use Someone Like You in Our Crew.
Application notes
- Read below thoroughly for ideal skills and hardware requirements. If this sounds like you, please apply!
Source metadata
- Seniority: Mid-level
Other source details
- 500 GB+ Hard Drive Space (Recommended 1TB)
- Dual Monitors – Highly Recommended
Original description · View source
We Could Use Someone Like You in Our Crew. ModSquad is looking for tech support agents to provide top notch service to our customers!
We Could Use Someone Like You in Our Crew.
ModSquad is looking for tech support agents to provide top notch service to our customers! We are looking for a top notch T1 and Advanced Technical Support agent with a lot tech savvy to provide assistance on a developer' platform.
This is a 24/7 project seeking at least 20 hours of availability weekly.
Read below thoroughly for ideal skills and hardware requirements. If this sounds like you, please apply!
System Specs Required (Very important - we'll only consider candidates who meet these minimum specs):
i7 Quad Core 3.0 GHz or higher
32 GB RAM
Nvidia 3080 or higher (or equivalent)
500 GB+ Hard Drive Space (Recommended 1TB)
Dual Monitors – Highly Recommended
Internet speed of at least 100 down and upload 20 minimum
Stable power connection
Ideal Candidate:
Very strong attention to detail
Looking for those who have robust knowledge of game engines; game development is a strong bonus
Familiarity with quality assurance processes and testing methodologies relevant to game development and digital content; 3D digital asset moderation a very strong bonus
Technical Customer Support experience
Knowledge of digital marketplace platforms
Salesforce experience (or other CRMs)
Ability to gather and analyze technical data
Foundational understanding of scripting or programming concepts
Being a gamer or possessing a deep understanding of the gaming industry is a significant advantage for this role.
Professional English fluency
Originally posted on Himalayas
Employment type: Part Time
Seniority: Mid-level
Categories: Technical-Customer-Support, QA-Specialist, Game-Development-Support, Technical-Support-Agent, Customer-Support, Remote-Customer-Support-Agent, Remote-Customer-Support-Specialist, Remote-QA-Analyst, Remote-Game-Tester, Customer-Service
Job functions: Customer Service
Timezone restrictions: 8