At a glance
Hiring and listed locations describe the job, not the employer’s headquarters. Employer location has not been verified.
- Location
- Hiring in Philippines
- Work setup
- Remote
- Employment type
- Full-time
- Engagement
- contractor
THE OPPORTUNITY
The employer listing
✨ VeeAys Quick Read
We've organized this employer's listing to make it easier to scan. Important requirements and details come from the original job posting.
Structured details above and employer wording below are shown separately; any differences are left visible.
About the role
- Loan Processor & Client Support Specialist
- We’re looking for an experienced Loan Processor / Client Support Specialist to join a well-established Australian mortgage broking business.
What you'll do
- This is a hands-on role where you’ll be an important part of the client experience. You’ll take ownership of the day-to-day loan administration, keep documents and tasks organized, follow up on outstanding requirements, and make sure clients are kept informed along the way.
- The broker will continue to handle lending advice, servicing calculations, recommendations, and key compliance responsibilities. Your focus will be on keeping the process organized, staying ahead of requirements, and making sure nothing gets missed or unnecessarily delayed .
- Managing loan files from submission through to settlement
- Following up with clients for outstanding documents and information
- Providing friendly and proactive updates to clients throughout the loan process
- Liaising with lenders to help keep applications progressing
- Reviewing files to identify missing information or potential delays
- Keeping accurate notes, tasks and status updates in JAM / Sales Trek
- Escalating complex lending scenarios or compliance matters when required
Nice to have
- You’ll ideally have at least 2 years’ experience supporting an Australian mortgage broker and be comfortable managing multiple active loan files at different stages of the process.
- Experience with GEM, JAM / Sales Trek, or another Australian aggregator environment would be highly regarded.
Important requirements
- Work Schedule: AU Business Hours
Benefits
- Salary: PHP 80,000 - PHP 100,000 per month
- Compensation: PHP 80,000–100,000 per monthly
Application notes
- You’ll be supporting an experienced mortgage broker with more than 25 years in the finance industry , helping keep loan applications moving smoothly from the initial application right through to settlement.
- Preparing and completing loan application information in GEM
- Submitting applications through Apply Online
- Keeping the broker updated on application progress
- We’re looking for someone who is organised, proactive and confident communicating with Australian clients and lenders. You’ll need a good understanding of Australian home loan processes, lender requirements and loan documentation, along with hands-on experience using Apply Online and mortgage processing or CRM systems.
Source metadata
- Seniority: Entry-level, Mid-level
Conflicting source details
- Location: Remote (Work from Home, Philippines)
- Employment Type: Full-Time Remote Contractor
Other source details
- Loan Processor & Client Support Specialist Work Schedule: AU Business Hours Salary: PHP 80,000 - PHP 100,000 per month Location: Remote (Work from Home, Philippines) Employment Type: Full-Time Remote Contractor Requirements About the Role We’re looking for an experienced Loan Processor / Client Support Specialist to join a well-established Australian mortgage broking business.
Original description · View source
Loan Processor & Client Support Specialist Work Schedule: AU Business Hours Salary: PHP 80,000 - PHP 100,000 per month Location: Remote (Work from Home, Philippines) Employment Type: Full-Time Remote Contractor Requirements About the Role We’re looking for an experienced Loan Processor / Client Support Specialist to join a well-established Australian mortgage broking business.
Loan Processor & Client Support Specialist
Work Schedule: AU Business Hours
Salary: PHP 80,000 - PHP 100,000 per month
Location: Remote (Work from Home, Philippines)
Employment Type: Full-Time Remote Contractor
Requirements
About the Role
We’re looking for an experienced Loan Processor / Client Support Specialist to join a well-established Australian mortgage broking business.
You’ll be supporting an experienced mortgage broker with more than 25 years in the finance industry , helping keep loan applications moving smoothly from the initial application right through to settlement.
This is a hands-on role where you’ll be an important part of the client experience. You’ll take ownership of the day-to-day loan administration, keep documents and tasks organized, follow up on outstanding requirements, and make sure clients are kept informed along the way.
The broker will continue to handle lending advice, servicing calculations, recommendations, and key compliance responsibilities. Your focus will be on keeping the process organized, staying ahead of requirements, and making sure nothing gets missed or unnecessarily delayed .
Key Responsibilities
Preparing and completing loan application information in GEM
Submitting applications through Apply Online
Managing loan files from submission through to settlement
Following up with clients for outstanding documents and information
Providing friendly and proactive updates to clients throughout the loan process
Liaising with lenders to help keep applications progressing
Reviewing files to identify missing information or potential delays
Keeping accurate notes, tasks and status updates in JAM / Sales Trek
Keeping the broker updated on application progress
Escalating complex lending scenarios or compliance matters when required
What we’re looking for
You’ll ideally have at least 2 years’ experience supporting an Australian mortgage broker and be comfortable managing multiple active loan files at different stages of the process.
We’re looking for someone who is organised, proactive and confident communicating with Australian clients and lenders. You’ll need a good understanding of Australian home loan processes, lender requirements and loan documentation, along with hands-on experience using Apply Online and mortgage processing or CRM systems.
Experience with GEM, JAM / Sales Trek, or another Australian aggregator environment would be highly regarded.
Originally posted on Himalayas
Employment type: Full Time
Seniority: Entry-level, Mid-level
Categories: Loan-Processor, Customer-Support-Specialist, Mortgage-Processor, Loan-Administration, Client-Services, Loan-Processing-Specialist, Loan-Processing-Representative, Loan-Support-Specialist
Job functions: Customer Service
Timezone restrictions: 8
Compensation: PHP 80,000–100,000 per monthly