At a glance
Hiring and listed locations describe the job, not the employer’s headquarters. Employer location has not been verified.
- Schedule
- Flexible/Any
- Location
- Hiring in Philippines
- Work setup
- Remote
- Employment type
- Part-time
THE OPPORTUNITY
The employer listing
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About the role
- 📅 About the Role
- We’re looking for customer-focused and empathetic individuals to join our Flower Account as Project-Based Customer Service Agents. In this role, you’ll assist customers via calls, live chat, and email with orders, deliveries, product inquiries, and other concerns, providing a personalized and positive customer experience. This is an ideal opportunity for adaptable individuals who learn quickly, communicate effectively, and are committed to a project-based customer service role.
What you'll do
- 💬 What You’ll Do
- Handle customer inquiries through phone, live chat, and email professionally and efficiently.
- Assist customers with flower orders, delivery updates, cancellations, modifications, and general product inquiries.
- Resolve customer concerns with empathy while maintaining a positive customer experience.
- Personalize responses to each customer's situation rather than relying solely on scripted replies.
- Accurately document customer interactions and follow account procedures.
- Meet quality, productivity, and customer satisfaction expectations.
- Adapt quickly to seasonal changes in workload and business needs.
What they're looking for
- Must not be currently employed or studying, ensuring full availability for the project-based campaign.
Important requirements
- 📍 Remote – Open to candidates in the Philippines
- 💻 Use Your Own Device
- Available to work 20–40 hours per week with a flexible schedule, including weekends and holidays if needed.
About the company
- 📍 Remote – Open to candidates in the Philippines ⏱️ Part-Time | Project-Based💼 Opportunities vary depending on client needs 💻 Use Your Own Device 📅 About the RoleWe’re looking for customer-focused and empathetic individuals to join our Flower Account as Project-Based Customer Service Agents.
- ⏱️ Part-Time | Project-Based
- 💼 Opportunities vary depending on client needs
Application notes
- 🚀 Interested? Apply now to be part of our candidate pool! We look forward to connecting with you.
Source metadata
- Seniority: Entry-level
Other source details
- 🎯 What You Bring
- Excellent verbal and written English communication skills.
- Comfortable handling voice, chat, and email support.
- Quick learner with the ability to absorb new processes and product knowledge rapidly.
- Strong empathy and active listening skills.
- Able to personalize customer interactions naturally and build rapport.
- Customer service or BPO experience is an advantage, but not required.
- Customer-first mindset
- Strong problem-solving skills
- Adaptability in a fast-paced seasonal environment
- Attention to detail
- Positive attitude and reliability
- Ability to remain calm under pressure during peak seasons
Original description · View source
📍 Remote – Open to candidates in the Philippines ⏱️ Part-Time | Project-Based💼 Opportunities vary depending on client needs 💻 Use Your Own Device 📅 About the RoleWe’re looking for customer-focused and empathetic individuals to join our Flower Account as Project-Based Customer Service Agents.
📍 Remote – Open to candidates in the Philippines
⏱️ Part-Time | Project-Based
💼 Opportunities vary depending on client needs
💻 Use Your Own Device
📅 About the Role
We’re looking for customer-focused and empathetic individuals to join our Flower Account as Project-Based Customer Service Agents. In this role, you’ll assist customers via calls, live chat, and email with orders, deliveries, product inquiries, and other concerns, providing a personalized and positive customer experience. This is an ideal opportunity for adaptable individuals who learn quickly, communicate effectively, and are committed to a project-based customer service role.
💬 What You’ll Do
Handle customer inquiries through phone, live chat, and email professionally and efficiently.
Assist customers with flower orders, delivery updates, cancellations, modifications, and general product inquiries.
Resolve customer concerns with empathy while maintaining a positive customer experience.
Personalize responses to each customer's situation rather than relying solely on scripted replies.
Accurately document customer interactions and follow account procedures.
Meet quality, productivity, and customer satisfaction expectations.
Adapt quickly to seasonal changes in workload and business needs.
🎯 What You Bring
Available to work 20–40 hours per week with a flexible schedule, including weekends and holidays if needed.
Must not be currently employed or studying, ensuring full availability for the project-based campaign.
Excellent verbal and written English communication skills.
Comfortable handling voice, chat, and email support.
Quick learner with the ability to absorb new processes and product knowledge rapidly.
Strong empathy and active listening skills.
Able to personalize customer interactions naturally and build rapport.
Customer service or BPO experience is an advantage, but not required.
Customer-first mindset
Strong problem-solving skills
Adaptability in a fast-paced seasonal environment
Attention to detail
Positive attitude and reliability
Ability to remain calm under pressure during peak seasons
🚀 Interested? Apply now to be part of our candidate pool! We look forward to connecting with you.
Originally posted on Himalayas
Employment type: Part Time
Seniority: Entry-level
Categories: Customer-Service, Customer-Support-Representative, Call-Center-Representative, Chat-Support-Agent, BPO-Agent, Part-Time-Customer-Service-Representative, Part-Time-Customer-Service, Part-Time-Customer-Support, Customer-Support-Agent, Seasonal-Customer-Service-Representative
Job functions: Customer Service
Timezone restrictions: 8