At a glance
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- Location
- Hiring in Philippines
- Work setup
- Remote
- Employment type
- Full-time
THE OPPORTUNITY
The employer listing
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About the role
- Snapscale is looking for an experienced Healthcare Virtual Assistant (HVA) with appointment setting experience to join our team as a skilled US Clinic Coordinator in a remote setup . This role plays a key part in ensuring a seamless patient experience through accurate scheduling, communication, and healthcare coordination. If you have strong communication skills, attention to detail, and a passion for healthcare, we’d love to hear from you!
What you'll do
- Verify patient benefits and insurance coverage
- Reactivate past patients and maintain engagement
- Answer inbound calls and assist with inquiries
- Follow up on appointment confirmations and reminders
- Make outbound calls to leads and potential patients
- Process refills and follow clinic policies
- Manage electronic medical records (EMR)
- Audit labs and follow up on missing results
- Monitor and oversee virtual clinic kiosk workflows
What they're looking for
- Experience in appointment setting (scheduling, rescheduling, confirming appointments, and patient follow-ups) is required
- Must have experience working with US-based clinics and/or healthcare environments
- Experience in EMR, insurance verification, patient coordination, and inbound call handling
- Experience in processing refills, auditing labs, and following up on lab results
- Strong written and verbal English communication skills
- Highly organized, detail-oriented, and self-motivated
Nice to have
- Medical billing and coding experience is a plus
Important requirements
- Must have stable internet connection and a dedicated quiet workspace for remote work
Benefits
- Perks:
- Health Maintenance Organization (HMO)
- Competitive pay
- Government-mandated benefits
- 13th month pay
- Night differential pay
- Perfect attendance bonus
- Yearly salary increase
- Opportunities for career growth and development
Source metadata
- Seniority: Entry-level
Other source details
- DescriptionAbout the Role:Snapscale is looking for an experienced Healthcare Virtual Assistant (HVA) with appointment setting experience to join our team as a skilled US Clinic Coordinator in a remote setup.
- Description
- Schedule and reschedule patient appointments efficiently
- Internet allowance
Original description · View source
DescriptionAbout the Role:Snapscale is looking for an experienced Healthcare Virtual Assistant (HVA) with appointment setting experience to join our team as a skilled US Clinic Coordinator in a remote setup.
Description
About the Role:
Snapscale is looking for an experienced Healthcare Virtual Assistant (HVA) with appointment setting experience to join our team as a skilled US Clinic Coordinator in a remote setup . This role plays a key part in ensuring a seamless patient experience through accurate scheduling, communication, and healthcare coordination. If you have strong communication skills, attention to detail, and a passion for healthcare, we’d love to hear from you!
Key Responsibilities:
Verify patient benefits and insurance coverage
Reactivate past patients and maintain engagement
Answer inbound calls and assist with inquiries
Follow up on appointment confirmations and reminders
Make outbound calls to leads and potential patients
Schedule and reschedule patient appointments efficiently
Process refills and follow clinic policies
Manage electronic medical records (EMR)
Audit labs and follow up on missing results
Monitor and oversee virtual clinic kiosk workflows
Perks:
Health Maintenance Organization (HMO)
Competitive pay
Government-mandated benefits
13th month pay
Night differential pay
Internet allowance
Perfect attendance bonus
Yearly salary increase
Opportunities for career growth and development
Requirements
Experience in appointment setting (scheduling, rescheduling, confirming appointments, and patient follow-ups) is required
Must have experience working with US-based clinics and/or healthcare environments
Experience in EMR, insurance verification, patient coordination, and inbound call handling
Experience in processing refills, auditing labs, and following up on lab results
Medical billing and coding experience is a plus
Strong written and verbal English communication skills
Highly organized, detail-oriented, and self-motivated
Must have stable internet connection and a dedicated quiet workspace for remote work
Originally posted on Himalayas
Employment type: Full Time
Seniority: Entry-level
Categories: Healthcare-Virtual-Assistant, Appointment-Setter, Clinic-Coordinator, Healthcare-Administration, Remote-Healthcare-Support, Healthcare-Appointment-Setter, Healthcare-Virtual-Assistance, Medical-Virtual-Assistant, Remote-Appointment-Setter, Healthcare-Scheduler, Spanish-Speaking-Healthcare-Virtual-Assistant, Medical-Virtual-Assistance, Virtual-Healthcare-Assistant
Job functions: Human Resources
Timezone restrictions: 8