At a glance
Hiring and listed locations describe the job, not the employer’s headquarters. Employer location has not been verified.
- Location
- Hiring in Philippines
- Work setup
- Remote
- Employment type
- Full-time
THE OPPORTUNITY
The employer listing
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About the role
- As a Sales Intake Representative, you will be the first point of contact for prospective clients, providing a friendly and informed introduction to our firm. You’ll support them from their initial inquiry all the way to a formal consultation with one of our experienced attorneys. Your professionalism, empathy, and clear communication will help establish a positive and lasting attorney-client relationship.
- Why Join Us?
- If you’re organized, empathetic, and passionate about making a difference, this role is more than just a job—it’s an opportunity to be part of something groundbreaking. You’ll gain experience in a fast-paced, high-impact environment that values innovation and client-first thinking. Join us at Michael & Associates and help us set a new standard for what a criminal defense firm can be.
What you'll do
- What You’ll Do Every Day
- Create Exceptional First Impressions: Represent Michael & Associates with warmth and professionalism, making potential clients feel supported from the moment they call.
- Handle High-Volume Calls with Precision: Manage a large volume of inbound calls (50-100 daily), answering client questions with clarity, providing guidance, and setting up appointments with attorneys for consultations.
- Own the Client Journey: Partner with our internal teams to coordinate appointment setting and follow-up, ensuring a seamless, tailored client experience from start to finish.
What they're looking for
- We are seeking candidates with 3+ years of sales experience in a call center environment. Please ensure your relevant sales experience is clearly reflected on your resume.
- We are looking for candidates with exceptional English communication skills, both written and verbal, to ensure effective collaboration with our diverse team and stakeholders.
Important requirements
- This is a remote position, so candidates must have a reliable laptop or PC, a high-quality headset, and high-speed internet with a backup connection in place to maintain productivity.
Benefits
- Competitive Salary (Based on experience)
- Enjoy a permanent work-from-home setup!
- Opportunities for growth and career advancement
- A collaborative and inclusive work environment that values innovation.
About the company
- Join the Criminal Defense Revolution at Michael & Associates, Attorneys at Law!
- At Michael & Associates, we’re more than just a law firm—we’re transforming what criminal defense can be. Founded in Austin, Texas, we’ve rapidly grown into one of the largest and most sought-after criminal defense firms in the state. Our success is driven by a powerful blend of bold legal strategy and cutting-edge technology that delivers exceptional results. And we’re only getting started.
Application notes
- Ready to bring your skills and energy to a team that’s shaping the future of criminal defense? Apply today!
Source metadata
- Seniority: Mid-level
Original description · View source
Join the Criminal Defense Revolution at Michael & Associates, Attorneys at Law!
At Michael & Associates, we’re more than just a law firm—we’re transforming what criminal defense can be. Founded in Austin, Texas, we’ve rapidly grown into one of the largest and most sought-after criminal defense firms in the state. Our success is driven by a powerful blend of bold legal strategy and cutting-edge technology that delivers exceptional results. And we’re only getting started.
About the Role
As a Sales Intake Representative, you will be the first point of contact for prospective clients, providing a friendly and informed introduction to our firm. You’ll support them from their initial inquiry all the way to a formal consultation with one of our experienced attorneys. Your professionalism, empathy, and clear communication will help establish a positive and lasting attorney-client relationship.
What You’ll Do Every Day
Create Exceptional First Impressions: Represent Michael & Associates with warmth and professionalism, making potential clients feel supported from the moment they call.
Handle High-Volume Calls with Precision: Manage a large volume of inbound calls (50-100 daily), answering client questions with clarity, providing guidance, and setting up appointments with attorneys for consultations.
Own the Client Journey: Partner with our internal teams to coordinate appointment setting and follow-up, ensuring a seamless, tailored client experience from start to finish.
Why Join Us?
If you’re organized, empathetic, and passionate about making a difference, this role is more than just a job—it’s an opportunity to be part of something groundbreaking. You’ll gain experience in a fast-paced, high-impact environment that values innovation and client-first thinking. Join us at Michael & Associates and help us set a new standard for what a criminal defense firm can be.
Ready to bring your skills and energy to a team that’s shaping the future of criminal defense? Apply today!
Requirements
We are seeking candidates with 3+ years of sales experience in a call center environment. Please ensure your relevant sales experience is clearly reflected on your resume.
We are looking for candidates with exceptional English communication skills, both written and verbal, to ensure effective collaboration with our diverse team and stakeholders.
This is a remote position, so candidates must have a reliable laptop or PC, a high-quality headset, and high-speed internet with a backup connection in place to maintain productivity.
Benefits
Competitive Salary (Based on experience)
Enjoy a permanent work-from-home setup!
Opportunities for growth and career advancement
A collaborative and inclusive work environment that values innovation.
Originally posted on Himalayas
Employment type: Full Time
Seniority: Mid-level
Categories: Inside-Sales, Call-Center-Representative, Sales, Customer-Service, Legal-Intake, Associate-Sales-Representative, Sales-and-Service-Representative, Retail-Sales-Representative, Sales-Account-Representative, Customer-Sales-Representative, Account-Sales-Representative
Job functions: Sales, Customer Service
Timezone restrictions: 8