At a glance
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- Location
- Listed location: Philippines | South Africa
- Work setup
- Remote
THE OPPORTUNITY
The employer listing
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About the role
- We are looking for a detail-oriented and proactive Medical Administrative Assistant to join a growing mental health practice supporting a team across two locations.
- This is a fantastic opportunity for someone with experience in medical administration, healthcare support, or a mental health practice who enjoys working behind the scenes to keep processes organised and running smoothly.
- You’ll provide essential administrative support to the practice, helping to manage day-to-day tasks and ensuring the clinical team can remain focused on delivering excellent patient care.
What you'll do
- Key responsibilities will include:
- Managing and sending faxes and handling incoming documentation
- Coordinating lab-related administrative tasks
- Coordinating external referrals
- Managing and organising administrative follow-ups
- Answering incoming phone calls where appropriate
- Providing general back-office administrative support
- Following established SOPs and processes
- Identifying opportunities to improve and streamline administrative systems
Nice to have
- Ideally experienced within a mental health or similar healthcare setting
- Experience with the following systems would be advantageous:
- RingCentral
- PracticeQ / IntakeQ
- Experience with other medical practice management or communication platforms will also be considered.
Important requirements
- Supporting prior authorisations (PAs)
- Comfortable working independently in a remote environment
- Timezone restrictions: 2, 8
Benefits
- 100% REMOTE
- $50 birthday bonus
- $200 testimonial bonus
- NO TRACKER. NO PROBLEM
About the company
- Why Join Assist World ?
Source metadata
- Employment type: Full Time
- Seniority: Mid-level
Other source details
- The Role
- About You
- The ideal candidate will be:
- Experienced in medical or healthcare administration
- Highly organised and detail-oriented
- A quick learner who can confidently pick up new processes and systems
- Proactive and able to spot ways to improve processes
- Professional and confident when communicating with patients and external providers
- Comfortable working with confidential medical information
- Comfortable communicating over the phone with a clear, professional and easily
- understood accent
- Systems
Original description · View source
We are looking for a detail-oriented and proactive Medical Administrative Assistant to join a growing mental health practice supporting a team across two locations.
This is a fantastic opportunity for someone with experience in medical administration, healthcare support, or a mental health practice who enjoys working behind the scenes to keep processes organised and running smoothly.
The Role
You’ll provide essential administrative support to the practice, helping to manage day-to-day tasks and ensuring the clinical team can remain focused on delivering excellent patient care.
Key responsibilities will include:
● Managing and sending faxes and handling incoming documentation
● Coordinating lab-related administrative tasks
● Supporting prior authorisations (PAs)
● Coordinating external referrals
● Managing and organising administrative follow-ups
● Answering incoming phone calls where appropriate
● Providing general back-office administrative support
● Following established SOPs and processes
● Identifying opportunities to improve and streamline administrative systems
About You
The ideal candidate will be:
● Experienced in medical or healthcare administration
● Highly organised and detail-oriented
● A quick learner who can confidently pick up new processes and systems
● Comfortable working independently in a remote environment
● Proactive and able to spot ways to improve processes
● Professional and confident when communicating with patients and external providers
● Comfortable working with confidential medical information
● Ideally experienced within a mental health or similar healthcare setting
● Comfortable communicating over the phone with a clear, professional and easily
understood accent
Systems
Experience with the following systems would be advantageous:
● RingCentral
● PracticeQ / IntakeQ
Experience with other medical practice management or communication platforms will also be considered.
Why Join Assist World ?
100% REMOTE
$50 birthday bonus
$200 testimonial bonus
NO TRACKER. NO PROBLEM
Originally posted on Himalayas
Employment type: Full Time
Seniority: Mid-level
Categories: Medical-Administrative-Assistant, Healthcare-Administration, Mental-Health-Administrative-Support, Medical-Virtual-Assistant, Healthcare-Support, Medical-Administrative-Coordinator, Healthcare-Administrative-Assistant, Medical-Office-Administrator, Medical-Office-Assistant, Medical-Administrative-Specialist, Medical-Administrative, Medical-Administrative-Support, Medical-Admin
Timezone restrictions: 2, 8