At a glance
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- Location
- Hiring in Philippines
- Work setup
- Remote
- Employment type
- Full-time
THE OPPORTUNITY
The employer listing
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About the role
- Business Development Manager – BPO Client Acquisition
- Role Overview
- We are looking for a results-driven Business Development Manager with proven experience acquiring BPO clients and securing seats. This role involves full-cycle sales, from lead generation to closing deals and direct collaboration with the CEO. You will help shape our growth strategy, manage your own pipeline, and drive revenue in a competitive market.
- Reports to: CEO
What you'll do
- Identify and target new BPO client opportunities in key markets
- Generate leads through outbound calls, LinkedIn, email, events, and referrals
- Conduct discovery calls to understand client needs, budgets, and timelines
- Prepare and deliver proposals aligned with client requirements and pricing models
- Negotiate terms and close new business deals
- Maintain accurate pipeline data and sales forecasts in the CRM
- Partner with marketing to create campaigns that drive qualified leads
- Provide market insights to refine offerings and positioning
- Report directly to the CEO on sales progress, wins, and challenges
What they're looking for
- Proven track record in acquiring clients and securing seats for a BPO or related outsourcing service
- Minimum 3 years of end-to-end sales and business development experience with consistent quota attainment
- Strong English communication skills (written and spoken), confident in dealing with C-level executives
- Skilled in lead generation, outbound prospecting, and modern sales tools
- Entrepreneurial mindset with the ability to work independently and exceed targets
Nice to have
- Preferred
- Existing network of BPO buyers in North America or Europe
- CRM experience (HubSpot, Zoho, Salesforce)
- Familiarity with staffing, offshoring, or managed services
Important requirements
- Schedule: Graveyard shift, align with North American hours
- Willing to work in a graveyard shift to match North American time zones
- Must be residing in the Philippines
- Must have a reliable PC/laptop with headset, high-speed internet with backup, and a quiet workspace
About the company
- About Concert8
- Concert8 is a Canadian BPO with primary operations in Manila. We have over 15 years of outsourcing experience in customer service, SaaS support, accounting, virtual assistance, IT support, and development. Our focus is on delivering high-caliber talent and measurable results for our clients.
Source metadata
- Seniority: Manager
Other source details
- Business Development Manager – BPO Client Acquisition Schedule: Graveyard shift, align with North American hours Reports to: CEOAbout Concert8Concert8 is a Canadian BPO with primary operations in Manila.
Original description · View source
Business Development Manager – BPO Client Acquisition Schedule: Graveyard shift, align with North American hours Reports to: CEOAbout Concert8Concert8 is a Canadian BPO with primary operations in Manila.
Business Development Manager – BPO Client Acquisition
Schedule: Graveyard shift, align with North American hours
Reports to: CEO
About Concert8
Concert8 is a Canadian BPO with primary operations in Manila. We have over 15 years of outsourcing experience in customer service, SaaS support, accounting, virtual assistance, IT support, and development. Our focus is on delivering high-caliber talent and measurable results for our clients.
Role Overview
We are looking for a results-driven Business Development Manager with proven experience acquiring BPO clients and securing seats. This role involves full-cycle sales, from lead generation to closing deals and direct collaboration with the CEO. You will help shape our growth strategy, manage your own pipeline, and drive revenue in a competitive market.
Key Responsibilities
Identify and target new BPO client opportunities in key markets
Generate leads through outbound calls, LinkedIn, email, events, and referrals
Conduct discovery calls to understand client needs, budgets, and timelines
Prepare and deliver proposals aligned with client requirements and pricing models
Negotiate terms and close new business deals
Maintain accurate pipeline data and sales forecasts in the CRM
Partner with marketing to create campaigns that drive qualified leads
Provide market insights to refine offerings and positioning
Report directly to the CEO on sales progress, wins, and challenges
Qualifications
Proven track record in acquiring clients and securing seats for a BPO or related outsourcing service
Minimum 3 years of end-to-end sales and business development experience with consistent quota attainment
Strong English communication skills (written and spoken), confident in dealing with C-level executives
Skilled in lead generation, outbound prospecting, and modern sales tools
Entrepreneurial mindset with the ability to work independently and exceed targets
Willing to work in a graveyard shift to match North American time zones
Must be residing in the Philippines
Must have a reliable PC/laptop with headset, high-speed internet with backup, and a quiet workspace
Preferred
Existing network of BPO buyers in North America or Europe
CRM experience (HubSpot, Zoho, Salesforce)
Familiarity with staffing, offshoring, or managed services
Originally posted on Himalayas
Employment type: Full Time
Seniority: Manager
Categories: BPO-Sales, Business-Development-Manager, Client-Acquisition, Sales-Development, Outsourcing-Sales, BPO-Account-Manager, BPO-Sales-Executive, SALES-BUSINESS-DEVELOPMENT-MANAGER, B2B-Business-Development-Manager, Business-Development-Account-Manager, BPO-Account-Director, Sales
Job functions: Sales
Timezone restrictions: 8