At a glance
Hiring and listed locations describe the job, not the employer’s headquarters. Employer location has not been verified.
- Location
- Hiring in Philippines
- Work setup
- Remote
THE OPPORTUNITY
The employer listing
✨ VeeAys Quick Read
We've organized this employer's listing to make it easier to scan. Important requirements and details come from the original job posting.
Structured details above and employer wording below are shown separately; any differences are left visible.
About the role
- In this position, your main priority is answering phone calls with exceptional clarity, scheduling patient appointments, and managing patient inquiries. When you are not on the phone, you will support the practice with general medical administrative workflows, patient communications, and record management directly within ChiroTouch.
What you'll do
- Phone Management & Patient Scheduling
- Manage a high volume of inbound and outbound calls using our Intermedia VOIP phone system.
- Perform proactive appointment reminder calls to minimize no-shows and keep clinic calendars full.
- ChiroTouch EMR & Administrative Support
- Perform general medical administrative tasks during call downtime, including document organization, digital fax handling, and messaging.
- Route patient inquiries, clinical notes, or care plan questions to providers in a timely manner.
- Patient Communications & Practice Support
- Provide attentive, empathetic support to chiropractic patients regarding appointment logistics, practice policies, and intake requirements.
- Document every phone call, patient request, and calendar modification accurately in real time.
What they're looking for
- We are seeking an articulate, high-energy Chiropractic Virtual Assistant & Front Desk Coordinator with mandatory ChiroTouch EMR experience to manage our practice's inbound/outbound phone operations and general medical administration.
- Qualifications & Requirements
- EMR Mastery (Non-Negotiable): Hands-on proficiency and recent experience using ChiroTouch EMR .
- Call Volume Experience: Strong, proven background managing high call volumes in a medical setting with exceptionally clear, professional spoken English.
- Specialty Knowledge: Prior background working in Chiropractic practices or physical therapy/rehabilitation clinics.
- Phone System Experience: Experience using Intermedia VOIP (or similar cloud-based phone platforms).
- Skills: Strong multitasking ability, high attention to detail, and comfort managing administrative tasks between calls.
Other source details
- Speak clearly, professionally, and warmly to answer patient questions, schedule care plans, confirm visits, and manage reschedules.
- Maintain accurate, up-to-date patient records, intake forms, and schedules within ChiroTouch EMR .
Original description · View source
About the Role
We are seeking an articulate, high-energy Chiropractic Virtual Assistant & Front Desk Coordinator with mandatory ChiroTouch EMR experience to manage our practice's inbound/outbound phone operations and general medical administration.
In this position, your main priority is answering phone calls with exceptional clarity, scheduling patient appointments, and managing patient inquiries. When you are not on the phone, you will support the practice with general medical administrative workflows, patient communications, and record management directly within ChiroTouch.
Requirements
Key Responsibilities
1. Phone Management & Patient Scheduling
Manage a high volume of inbound and outbound calls using our Intermedia VOIP phone system.
Speak clearly, professionally, and warmly to answer patient questions, schedule care plans, confirm visits, and manage reschedules.
Perform proactive appointment reminder calls to minimize no-shows and keep clinic calendars full.
2. ChiroTouch EMR & Administrative Support
Maintain accurate, up-to-date patient records, intake forms, and schedules within ChiroTouch EMR .
Perform general medical administrative tasks during call downtime, including document organization, digital fax handling, and messaging.
Route patient inquiries, clinical notes, or care plan questions to providers in a timely manner.
3. Patient Communications & Practice Support
Provide attentive, empathetic support to chiropractic patients regarding appointment logistics, practice policies, and intake requirements.
Document every phone call, patient request, and calendar modification accurately in real time.
Qualifications & Requirements
EMR Mastery (Non-Negotiable): Hands-on proficiency and recent experience using ChiroTouch EMR .
Call Volume Experience: Strong, proven background managing high call volumes in a medical setting with exceptionally clear, professional spoken English.
Specialty Knowledge: Prior background working in Chiropractic practices or physical therapy/rehabilitation clinics.
Phone System Experience: Experience using Intermedia VOIP (or similar cloud-based phone platforms).
Skills: Strong multitasking ability, high attention to detail, and comfort managing administrative tasks between calls.