At a glance
Hiring and listed locations describe the job, not the employer’s headquarters. Employer location has not been verified.
- Schedule
- US hours
- Location
- Hiring in Philippines
- Work setup
- Remote
- Employment type
- Full-time
- Experience
- entry
THE OPPORTUNITY
The employer listing
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What you'll do
- Answer and place patient calls for scheduling, reminders, and general inquiries
- Process patient intake forms and update records in the EHR
- Coordinate referrals, follow-ups, and communication with providers
- Route clinical or billing questions to the right staff
- Handle all patient information in a HIPAA-compliant manner
What they're looking for
- 1+ year of experience in a medical office, healthcare call center, or patient services role
- Excellent spoken and written English with a calm, professional phone manner
- Familiarity with medical terminology
- Experience using EHR or practice management systems
- Strong organization and multitasking skills
Nice to have
- Experience with insurance verification or prior authorizations
- Experience with systems such as AdvancedMD, athenahealth, or eClinicalWorks
Important requirements
- Availability to work U.S. business hours
- Based in the Philippines, with a reliable home office setup and stable internet connection
Benefits
- Health Maintenance Organization (HMO)
- Paid Time Off (PTO)
- Mental Health Leave
- Birthday Leave
- Gym Allowance
- Extra Holiday Pay
- Remote Work Setup
- Opportunities for professional growth and development
About the company
- NeoWork is a global staffing and operations partner that builds dedicated remote teams for fast-growing U.S. companies. Our teammates work directly inside our clients' teams and tools, while NeoWork takes care of recruiting, HR, benefits, and ongoing support.
Conflicting source details
- Seniority: Entry-level
Other source details
- NeoWork is hiring Medical Virtual Assistants to support U.S. healthcare practices with front-office and administrative work. You will help patients get scheduled, verified, and supported, so providers can focus on care.
- Verify insurance eligibility and benefits and support pre-authorization requests
Original description · View source
NeoWork is hiring Medical Virtual Assistants to support U.S. healthcare practices with front-office and administrative work. You will help patients get scheduled, verified, and supported, so providers can focus on care.
NeoWork is a global staffing and operations partner that builds dedicated remote teams for fast-growing U.S. companies. Our teammates work directly inside our clients' teams and tools, while NeoWork takes care of recruiting, HR, benefits, and ongoing support.
Key Responsibilities
Answer and place patient calls for scheduling, reminders, and general inquiries
• Verify insurance eligibility and benefits and support pre-authorization requests
• Process patient intake forms and update records in the EHR
• Coordinate referrals, follow-ups, and communication with providers
• Route clinical or billing questions to the right staff
• Handle all patient information in a HIPAA-compliant manner
Requirements
1+ year of experience in a medical office, healthcare call center, or patient services role
• Excellent spoken and written English with a calm, professional phone manner
• Familiarity with medical terminology
Experience using EHR or practice management systems
• Strong organization and multitasking skills
• Availability to work U.S. business hours
• Based in the Philippines, with a reliable home office setup and stable internet connection
Nice to Have
• Experience with insurance verification or prior authorizations
• Experience with systems such as AdvancedMD, athenahealth, or eClinicalWorks
Benefits
Health Maintenance Organization (HMO)
• Paid Time Off (PTO)
• Mental Health Leave
Birthday Leave
• Gym Allowance
• Extra Holiday Pay
• Remote Work Setup
• Opportunities for professional growth and development
Originally posted on Himalayas
Employment type: Full Time
Seniority: Entry-level
Categories: Medical-Virtual-Assistant, Healthcare-Administrative-Assistant, Medical-Secretary, Medical-Receptionist, Patient-Services-Representative, Medical-Virtual-Assistance, Virtual-Medical-Assistant, Healthcare-Virtual-Assistant, Healthcare-Virtual-Assistance, Virtual-Health-Medical-Assistant, Virtual-Healthcare-Assistant, Entry-Level-Medical-Virtual-Assistant, Virtual-Health-Assistant, Virtual-Assistant, Healthcare
Job functions: Human Resources
Timezone restrictions: 8