CSR Billing Representative ✨

Job Title: CSR Billing Representative About the Client: Our client is a U. Job Title: CSR Billing Representative About the Client: Our client is a U.S.-based payment technology company that helps healthcare providers offer flexible payment solutions to their customers. Its platform supports billing, payment plans, account management, and payment follow-up. Overview: We're looking for a CSR Billing Representative to assist customers with billing, payments, and account concerns. This role involves handling high-volume customer interactions, following up on overdue accounts, assisting with payment arrangements, and maintaining accurate account records. The ideal candidate has strong B2C collections experience and is comfortable working in a fast-paced environment. Responsibilities : Receive payments and post amounts paid to customer accounts. Locate and monitor overdue accounts, using computers and a variety of automated systems. Record information about the financial status of customers and status of collection efforts. Advise customers of necessary actions and strategies for debt repayment. Sort and file correspondence, and perform miscellaneous clerical duties such as answering correspondence and writing reports. Arrange for debt repayment or establish repayment schedules, based on customers' financial situations. Qualifications: 3 years of B2C collections experience in a BPO environment. Can handle high volume of calls Strong communication, problem solving and analytical skills required Ability to work independently and to adapt to a fast changing environment. Proficiency in Microsoft Office including Excel, and Word. Must have attention to detail with an eye for accuracy. Creative, self-disciplined and capable of identifying and completing critical tasks independently and with a sense of urgency. Having telco mobility experience is a plus. Schedule: Night Shift (US Hours) Setup: Remote / WFH Why Join STAFFVIRTUAL ? Competitive compensation and benefits package HMO Day 1 + FREE dependent coverage Allowances Attendance bonus Paid time offs Company-provided work setup (laptop, monitor, accessories) Training, career growth, and global exposure A collaborative and supportive team culture If you're a motivated, client-focused professional who's ready to grow with a company that values people and performance, we'd love to hear from you. Apply now and join our dynamic team at STAFFVIRTUAL ! Originally posted on Himalayas Employment type: Full Time Seniority: Entry-level, Mid-level Categories: Billing-Representative, Customer-Service, Collections-Representative, Call-Center-Representative, Account-Representative, Billing-Support-Representative, Customer-Service-Representative-(CSR), Billing-Support-Specialist, Medical-Billing-Representative, Billing-Specialist Job functions: Customer Service Timezone restrictions: 8