At a glance
Hiring and listed locations describe the job, not the employer’s headquarters. Employer location has not been verified.
- Location
- Hiring in Philippines
- Work setup
- Remote
- Employment type
- Full-time
- Experience
- Mid
THE OPPORTUNITY
The employer listing
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About the role
- We are seeking a detail-oriented and process-driven Loan Servicing Onboarding Specialist to join our fast-growing servicing team. This position plays a critical
What you'll do
- Coordinate and execute the onboarding of new loan portfolios, including bulk transfers and individual originations.
- Import and validate loan data using system templates (e.g., FICS import modules), ensuring all critical fields are accurately mapped and reconciled.
- Work closely with originations, escrow, compliance, and IT teams to ensure smooth data transfer and onboarding handoff.
- Track onboarding milestones and maintain detailed logs of pending documentation or data corrections.
- Generate borrower communications such as welcome letters
- Troubleshoot data anomalies or system errors and escalate issues for resolution.
- Assist with onboarding checklists and playbooks to standardize and improve future transfers.
- Support audits, investor due diligence, and servicing reviews related to data boarding.
Nice to have
- 2+ years of experience in mortgage or consumer loan servicing, preferably in a loan boarding or data reconciliation capacity
Important requirements
- Equipment and software provided
Benefits
- Above market salary
- HMO on Day 1 for principal and two dependents
- Government-mandated benefits
- Performance-based Incentives
- Quarterly Company Events
- 1,000 PHP De Minimis
Conflicting source details
- Seniority: Mid-level
Other source details
- role in the accurate and timely onboarding of newly originated and transferred loan portfolios, including both real estate-secured and chattel loans. The ideal candidate has a deep understanding of loan boarding best practices, system mapping (FICS preferred), and compliance-driven data integrity.
- Skills, Knowledge and Expertise
- Familiarity with FICS, MSP, or equivalent servicing platforms
- Strong knowledge of mortgage documents and data fields (e.g., Note, Security Instrument, Escrow, Amortization)
- Proven attention to detail and ability to identify and correct data inconsistencies
- Intermediate to advanced Excel skills (e.g., VLOOKUP, pivot tables)
- Excellent organizational and time management skills
- Strong written and verbal communication skills
- Experience with chattel loan boarding, including manufactured housing loans
- Prior experience onboarding servicing transfers or investor portfolios
- Knowledge of escrow administration, loan accounting, and compliance regulations (RESPA, TILA)
- Experience working with servicing systems (FICS), Payment processing (Paymentus), Black Knight, or API-driven loan systems
- Conduct pre-boarding audits: verify collateral data, escrow balances, interest calculations, and payment schedules.
- Review and upload required loan documentation, including security instruments, amortization schedules, insurance declarations, escrow analyses, and borrower contact information.
Original description · View source
We are seeking a detail-oriented and process-driven Loan Servicing Onboarding Specialist to join our fast-growing servicing team. This position plays a critical
role in the accurate and timely onboarding of newly originated and transferred loan portfolios, including both real estate-secured and chattel loans. The ideal candidate has a deep understanding of loan boarding best practices, system mapping (FICS preferred), and compliance-driven data integrity.
Key Responsibilities
Coordinate and execute the onboarding of new loan portfolios, including bulk transfers and individual originations.
Import and validate loan data using system templates (e.g., FICS import modules), ensuring all critical fields are accurately mapped and reconciled.
Conduct pre-boarding audits: verify collateral data, escrow balances, interest calculations, and payment schedules.
Work closely with originations, escrow, compliance, and IT teams to ensure smooth data transfer and onboarding handoff.
Review and upload required loan documentation, including security instruments, amortization schedules, insurance declarations, escrow analyses, and borrower contact information.
Track onboarding milestones and maintain detailed logs of pending documentation or data corrections.
Generate borrower communications such as welcome letters
Troubleshoot data anomalies or system errors and escalate issues for resolution.
Assist with onboarding checklists and playbooks to standardize and improve future transfers.
Support audits, investor due diligence, and servicing reviews related to data boarding.
Skills, Knowledge and Expertise
2+ years of experience in mortgage or consumer loan servicing, preferably in a loan boarding or data reconciliation capacity
Familiarity with FICS, MSP, or equivalent servicing platforms
Strong knowledge of mortgage documents and data fields (e.g., Note, Security Instrument, Escrow, Amortization)
Proven attention to detail and ability to identify and correct data inconsistencies
Intermediate to advanced Excel skills (e.g., VLOOKUP, pivot tables)
Excellent organizational and time management skills
Strong written and verbal communication skills
Experience with chattel loan boarding, including manufactured housing loans
Prior experience onboarding servicing transfers or investor portfolios
Knowledge of escrow administration, loan accounting, and compliance regulations (RESPA, TILA)
Experience working with servicing systems (FICS), Payment processing (Paymentus), Black Knight, or API-driven loan systems
Benefits
Above market salary
HMO on Day 1 for principal and two dependents
Government-mandated benefits
Performance-based Incentives
Quarterly Company Events
1,000 PHP De Minimis
Equipment and software provided
Originally posted on Himalayas
Employment type: Full Time
Seniority: Mid-level
Categories: Loan-Servicing, Mortgage-Servicing, Loan-Administration, Finance-Operations, Data-Management, Loan-Onboarding-Specialist, Loan-Servicing-Specialist, Loan-Servicing-Representative, Loan-Operations-Specialist, Onboarding-Specialist
Timezone restrictions: 8