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THE COMPANY
Wing Assistant

Customer Service Representative Full time (Wedding Services) ✨

Customer SupportRemoteHiring in Philippines
FILIPINO TALENT · GLOBAL OPPORTUNITIES

At a glance

Hiring and listed locations describe the job, not the employer’s headquarters. Employer location has not been verified.

Location
Hiring in Philippines
Work setup
Remote
Employment type
Full-time
THE OPPORTUNITY

The employer listing

✨ VeeAys Quick Read

We've organized this employer's listing to make it easier to scan. Important requirements and details come from the original job posting.

Structured details above and employer wording below are shown separately; any differences are left visible.

About the role

  • And we’re looking for a Customer Service Representative  to start immediately!
  • Goal: Hire a bridal coordinator to manage client workflows, bookings, emails, customer service, and project management for brides throughout their journey with the company.

What you'll do

  • Key Specific Tasks VA will do:
  • Managing workflows and tasks in CRM (Dubsado)
  • Email communication and customer service
  • Invoicing and bookings management

What they're looking for

  • Dubsado (CRM system) - must have experience or ability to learn quickly
  • At least 3 years of proven experience as Customer Service Representative assisting international clients
  • Excellent English communication skills, both written and verbal
  • Impeccable interpersonal skills
  • Familiarities with current technologies, like desktop sharing, cloud services, CRMs, and VoIP
  • Experience with word-processing software and spreadsheets (e.g. MS Office)
  • Knowledge of online calendars and scheduling (e.g. Google Calendar)
  • Excellent phone, email, and instant messaging communication skills
  • Tech Savvy
  • Proactive attitude

Important requirements

  • Able to work on a graveyard shift
  • Technical Requirements:
  • USB Headset with Noise Cancellation feature
  • Working Webcam
  • Main and backup computer: at least 1.8 GHz processor with at least 4GB RAM
  • Main Internet Service Speed: at least 25 Mbps wired connection
  • Backup Internet Service Speed: at least 10 Mbps
  • Schedule: 9am-6pm EST (full time)

Benefits

  • Job Security and Stability
  • Paid Training
  • Inclusive Culture
  • Upskilling Opportunities
  • 100% Work-From-Home
  • Exceptionally Supportive Team
  • Opportunities for Career Growth
  • Fun Work Environment
  • Holiday & Overtime Pay
  • Salary Package: PHP 38,000/month

About the company

  • Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot.
  • Client business Overview: A Large bridal service business with high volume of brides daily. Heavily women-employed company. Currently producing custom software system. In scale mode expecting significant growth.

Application notes

  • Please note:
  • Only qualified candidates will be invited to take the assessment & scheduled for an interview.

Conflicting source details

  • Location: This is a remote, PH-based job

Other source details

  • Tools/Software to use:
  • Slack - for communication
  • Asana - for task management
Original description · View source
Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot.   And we’re looking for a Customer Service Representative  to start immediately! Client business Overview: A Large bridal service business with high volume of brides daily. Heavily women-employed company. Currently producing custom software system. In scale mode expecting significant growth. Goal: Hire a bridal coordinator to manage client workflows, bookings, emails, customer service, and project management for brides throughout their journey with the company. Key Specific Tasks VA will do: Managing workflows and tasks in CRM (Dubsado) Email communication and customer service Invoicing and bookings management Tools/Software to use: Dubsado (CRM system) - must have experience or ability to learn quickly Slack - for communication Asana - for task management Qualifications: • At least 3 years of proven experience as Customer Service Representative assisting international clients • Excellent English communication skills, both written and verbal • Impeccable interpersonal skills • Familiarities with current technologies, like desktop sharing, cloud services, CRMs, and VoIP • Experience with word-processing software and spreadsheets (e.g. MS Office) • Knowledge of online calendars and scheduling (e.g. Google Calendar) • Excellent phone, email, and instant messaging communication skills • Tech Savvy • Proactive attitude • Able to work on a graveyard shift   Technical Requirements: • USB Headset with Noise Cancellation feature • Working Webcam • Main and backup computer: at least 1.8 GHz processor with at least 4GB RAM • Main Internet Service Speed: at least 25 Mbps wired connection • Backup Internet Service Speed: at least 10 Mbps   Benefits: • Job Security and Stability • Paid Training • Inclusive Culture • Upskilling Opportunities • 100% Work-From-Home • Exceptionally Supportive Team • Opportunities for Career Growth • Fun Work Environment • Holiday & Overtime Pay   Schedule: 9am-6pm EST (full time) Location: This is a remote, PH-based job   Salary Package: PHP 38,000/month   Please note: • Only qualified candidates will be invited to take the assessment & scheduled for an interview.