At a glance
Hiring and listed locations describe the job, not the employer’s headquarters. Employer location has not been verified.
- Location
- Hiring in Philippines
- Work setup
- Remote
- Employment type
- Full-time
THE OPPORTUNITY
The employer listing
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About the role
- Customer Onboarding Specialist (Expert Tier)
- And we’re looking for a Customer Onboarding Specialist (Expert Tier) to start immediately
What you'll do
- Handle new customer onboarding by following established SOPs
- Provide GoHighLevel technical support, including:
- Integrating Zoom accounts
- Assisting with phone verification issues
- Support Facebook Ads–related inquiries, including:
- Setting up Facebook Business Manager
- Creating and managing ad accounts
- Answering basic ad system questions
- Communicate with clients and internal teams via Discord
- Tools & Platforms
- GoHighLevel
- Meta (Facebook) Ads
- Discord
What they're looking for
- Required Skills & Experience
- Excellent spoken and written English (very good accent required)
Important requirements
- Schedule
- Full-Time: Monday to Friday
- Hours: 9:00 AM – 5:00 PM EST
- Technical Requirements:
- USB Headset with Noise Cancellation feature
- Working Webcam
- Computer with at least 1.8 GHz processor and at least 4GB RAM
- Main Internet Service Speed: at least 25 Mbps cable connection
- Backup Internet Service Speed: at least 10 Mbps
Benefits
- Health Insurance (HMO)
- Performance Incentives
- Job Security and Stability
- Paid Training
- Inclusive Culture
- Upskilling Opportunities
- 100% Work-From-Home
- Exceptionally Supportive Team
- Opportunities for Career Growth
- Fun Work Environment
- Holiday & Overtime Pay
- PAY: PHP76,000.00
- Compensation
- PHP 75,000–76,000 bi month
About the company
- Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot.
Application notes
- Disclaimer: This is a generic job description for the position stated below. Actual tasks and tools will be discussed further when you reach the final interview stage. Please ensure you apply for the right job based on your location and experience. We prioritize people who can do this successfully!
Other source details
- Please whitelist the domains "lever.co" and "hire.lever.co" with your email provider to make sure you get our emails.
- Expert-level experience with GoHighLevel
- Strong working knowledge of Meta Ads, Facebook Business Manager, and ad accounts
- Previous experience in customer onboarding or customer support
- Detail-oriented, reliable, and professional
- Comfortable working with offshore teams
Original description · View source
Please whitelist the domains "lever.co" and "hire.lever.co" with your email provider to make sure you get our emails.
Disclaimer: This is a generic job description for the position stated below. Actual tasks and tools will be discussed further when you reach the final interview stage. Please ensure you apply for the right job based on your location and experience. We prioritize people who can do this successfully!
Customer Onboarding Specialist (Expert Tier)
Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot.
And we’re looking for a Customer Onboarding Specialist (Expert Tier) to start immediately
Schedule
Full-Time: Monday to Friday
Hours: 9:00 AM – 5:00 PM EST
Key Responsibilities
Handle new customer onboarding by following established SOPs
Provide GoHighLevel technical support, including:
Integrating Zoom accounts
Assisting with phone verification issues
Support Facebook Ads–related inquiries, including:
Setting up Facebook Business Manager
Creating and managing ad accounts
Answering basic ad system questions
Communicate with clients and internal teams via Discord
Tools & Platforms
GoHighLevel
Meta (Facebook) Ads
Discord
Required Skills & Experience
Expert-level experience with GoHighLevel
Strong working knowledge of Meta Ads, Facebook Business Manager, and ad accounts
Previous experience in customer onboarding or customer support
Excellent spoken and written English (very good accent required)
Detail-oriented, reliable, and professional
Comfortable working with offshore teams
Technical Requirements:
• USB Headset with Noise Cancellation feature
• Working Webcam
• Computer with at least 1.8 GHz processor and at least 4GB RAM
• Main Internet Service Speed: at least 25 Mbps cable connection
• Backup Internet Service Speed: at least 10 Mbps
Benefits:
• Health Insurance (HMO)
• Performance Incentives
• Job Security and Stability
• Paid Training
• Inclusive Culture
• Upskilling Opportunities
• 100% Work-From-Home
• Exceptionally Supportive Team
• Opportunities for Career Growth
• Fun Work Environment
• Holiday & Overtime Pay
PAY: PHP76,000.00
Compensation
PHP 75,000–76,000 bi month